How you treat your employees is a reflection on the company and your department. It has been proven that happy employees are more productive, leave the company less often, take fewer sick days, and are more willing to fit their vacation in when it is convenient for the company.
This does not mean that you should allow employees to take time off whenever they feel like it, or fall behind on their work. Being understanding is much different than being a pushover. If you cannot be a leader within your department, you will lose respect from your employees.
Since emergencies occur from time to time, you should be understanding when an employee has to leave early, or they need to take a few days off without much notice.
Finding out more about the situation will send a message that you care about what is going on, but you are still monitoring the employee to make sure they are not just trying to take time off. Having the employee check in periodically while they are taking time off is a good way to keep them involved in the workplace, while giving them the time they need.
If you feel you are too rigid at the workplace, there are ways to change this behavior, so your employees will respect you rather than fear you. Threatening employees never works, so don't try this tactic.
If an employee is not performing to the best of their ability, try talking to them first to see what is going on. If they are having personal issues, or they are unhappy about some aspect of their job, you may be able to help.
Sometimes talking about the issues can shed some light on underlying causes. You may need to move the person to another department, or give them new job tasks that are more suited for their skill level. This is especially true with new hires.
Since it may take a few months to see what they are capable of, moving them around and seeing how they accomplish different tasks is the best way to find a permanent position for them.
Being understanding will not make you a pushover. After employees have worked with you long enough, they will be able to tell your moods, what you expect from them, and how well you work with others. If you are leading projects, setting reasonable time lines is important. Don't expect employees to accomplish more work than they are capable of. This will only cause negative feelings and decrease production.
Setting reasonable goals and managing others closely will help you push employees without having to be a bully. You will notice that your department is productive and employees are happy.
Godfrey Thaxter is a Marketing Consultant who provides
articles, tips and resources to help new online marketers
get started right with their internet home business.
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